Wednesday, 7 May 2014

Apple and Samsung both announced a decrease of market share recently, what are the consequences of this loss of market share for themselves, competitors??

Year 2014 is expected to cause a lot of stir in the Smartphone market for the manufacturers and users for several reasons:

1.       The number of smartphones shipped will go up to 1.2 billion in 2014 from 1 billion in 2013 – a YOY (year-on-year) growth of 19.3%, down from 39.2 % in the previous year. In Q1 of 2014, Samsung and Apple have seen their market shares slide down by 1.7% & 1.6% respectively, whereas brands like LG, Huawei, Lenovo and Others are gaining market shares in the range of 0.3% to 2%, as compared to Q1 of 2013 (Source: IDC)
2.       Last year saw 322.5 million smartphones under $150 being shipped. Many smartphone announcements in this Price Range have been made for this year, with some prices going as low as $25.
3.       Microsoft’s acquisition of Nokia last week for $7.2 billion has made marketers wonder on their strategy. Microsoft’s initial strategy while acquiring Nokia was to change its ‘horizontal’ strategy of selling software to hardware makers to ‘vertical’ strategy like Apple’s, to manufacture software as well as hardware
4.       Lenovo acquired the Motorola Mobility business from Google at $3 billion earlier this year

The consequences of these developments are following:

1.       6 countries are contributors of 50% of the mobile phone market. Even though their total mobile phone penetration is high, there is a large opportunity in the Smartphone market. As worldwide growth slows and mature markets become saturated, the price of the smartphones will be the primary driver to gain market shares in these emerging markets. Average smartphone price has fallen from $443 in 2011 to $335 in 2013 and is expected to reach $260 in 2018 (Source: IDC)


Country
Mobile Phones
Population
Penetration (%)


Total

Mobile Phone
Smartphone






-
 World
6,800,000,000
7,012,000,000
97.00

1
China
1,227,360,000
1,349,585,838
89.20
46.90
2
India
1,104,480,000
1,220,800,359
90.47
16.80
3
United States
327,577,529
317,874,628
103.10
56.40
4
Brazil
273,583,000
201,032,714
136.45
26.30
5
Russia
256,116,000
142,905,200
155.50
36.20
6
Indonesia
236,800,000
237,556,363
99.68
14.00







Total
3,425,916,529




% Contribution
50.38




2.       Local manufacturers will pose a threat to the international giants – Samsung & Apple in the emerging markets. This is an interesting graph showing how 7 Local Smartphone manufacturers in China & India together (Huawei, ZTE, Lonovo, Coolpad, Xiaomi from China and Karbonn, Micromax from India) have had their market share go up continuously to achieve 11 times growth in 3 years’ time, thus overtaking Apple’s share and closing in on Samsung’s share.


3.       Sony, Xolo, Micromax and Archos are set to enter the Windows Phone smartphone market starting this year. Considering the fact that Nokia is already under Microsoft, it would be interesting to see if Windows Mobile leverages on these brands with an enhanced OS.
4.       Lenovo is growing aggressively into new markets outside China such as Russia. Its acquisition of Motorola mobility would give its market share a major boost, as Motorola is no. 3 manufacturer in USA.

So, what should Samsung and Apple do to maintain their foothold in the Smartphone industry:

1.       Work with network operators to offer bundle deals in emerging markets like they do in mature markets.
2.       Breakthrough in OS – to retain their edge and position of leadership
3.       Enter the Phablets market with a bigger screen size – Iphone started off as a large screen device but features nowhere now in the Phablets market with screen sizes ranging from 5.5 to 7 inches
4.       Low end products – While Samsung has a full range of smartphones, Iphone may need to launch a low priced smartphone to maintain its market share in emerging markets in long run.
5.       Smartwatches and other wearable devices may be the right way to go to upset the balance in the smartphone market.

Benefits and Drawbacks of Search Marketing

Search Marketing is the process of acquiring traffic or customers via search engines. Search Marketing involves two disciplines
1.       SEO (Search Engine Optimization) – the process of acquiring customers via natural/organic search
2.       SEM (Search Engine Marketing) – the process of acquiring customers by placing paid ads on Search Engine Results Page (SERP). SEM usually involves the marketer to Pay Per Click (PPC) when the customer lands on its website by clicking on the ad on SERP.

Benefits of using Search Marketing

Benefits of SEO

1.       Once your website is developed, it will have the long term benefit of featuring in the organic search
2.       There is a limited direct cost other than paying someone to develop and maintain it
3.       The opportunity to beat the competition by outsmarting and not necessarily outspending them
4.       The higher the website ranks for the keywords, the more traffic it will attract
5.       Increased brand recognition and credibility
6.       An SEO optimized site with higher Quality Score may rank higher even though its bid price may be lower than competition
7.       An SEO optimized site could also be a user friendly site
8.       It allows the marketer to remain competitive its web space

Benefits of SEM

1.       Campaigns can be launched quickly
2.       The results of the campaigns can be viewed instantaneously and in real time. It can be optimized continuously to achieve better results
3.       The campaign can be turned off instantaneously in case of bandwidth or other technical issues
4.       Multi level targeting – Location, Age, Gender, Day Parts, Behavioural patterns and many more
5.       The opportunity to test the market before launching a big campaign
6.       The ability to keep adding or removing keywords
7.       Budget can be set and managed easily. Hence Businesses of all sizes can use Search Marketing to drive traffic to their website

Drawbacks of using Search Marketing

Drawbacks of SEO

1.       Implementation is time consuming
2.       Results may not be immediate after implementing improvements on the site
3.       Changing algorithms can affect the Quality Score
4.       As the websites are increasing, the competition to rank high increases as others are also aiming to achieve better ranking
5.       Since the algorithms used by search engines are closely guarded, there’s some trial and error required to have a good ranking
6.       If there is no in-house expertise in SEO, then the cost to hire an expert may be quite high

Drawbacks of SEM

1.       The cost of advertising can be very high especially in highly competitive industries
2.       In order to attract high traffic, a large bank of keywords may be required to be used. Here again the cost can drive up with more keywords and especially commonly used keywords
3.       Certain industries (such as drugs, ammunition etc) are not allowed to advertise on sponsored links and because of this related websites (pharmacies, for example) are also disallowed from advertising using sponsored links

Benefits and drawbacks of Search Marketing

There are currently 2.5 billion internet users according to the latest 2014 global digital statistics! It's not surprising that digital platforms such as Facebook, Twitter and Search Marketing have become vital to a brand's online presence. With over 94% of Internet users using search engines to find what they’re looking, Search Marketing which comprises of Search Engine Optimisation (Organic/ Unpaid Search) and Search Engine Marketing (Paid Search) has become an important part of a company's marketing plan.

Advantages of Search Marketing:

Targeted - While traditional advertising essentially try to convince people who may not be interested, search marketing targets people who are interested in a specific product or service, thus making it easier to convince consumers to buy the product or service.

Cost effective - With 2.5 billon users online, the ROI is higher as compared to the costly traditional advertising platforms like televisions, radio, etc. 

Credibility - Also, users in general feel that organic search results (non paid) are credible, hence they are very likely to click on these search results, which in turns drive traffic to a business website.

Disadvantages of Search Marketing:

Competition - While users feel that organic search results are more credible, 75% of these users will not click beyond the first page of the search result. Thus, It is highly competitive and extremely important to be at the top of organic search results. This will be a tedious process, which includes daily updates, constantly analysing & improving on key phrases and so on to outwit the ever changing algorithm.

Uncontrollable cost - Although business can have the option of paying to appear at the top of the search result via Search Engine Marketing (paid search), this can be costly when there's a bidding war occurring between competitors and may in turn may drive up the cost significantly and lowering the ROI.

Long term investment - The time between the launching of the initiative and achievement of profits could be long as it takes some time for traffic to actually pour into the website. 


Benefits and drawbacks of Search Marketing


From the perspective of the marketers, search marketing enable them to know the effectiveness of their online campaign which traditional offline campaigns cannot do. By measuring the number of views to their websites, for example, marketers can now measure the ROI of their online campaign.  Such measurements enable marketers to know which online media is most effective for their campaign and where to channel their budgets to. Many of the online media also incorporate features and tools which could provide useful information to the marketers to make this decisions.

From the information gathered of impressions to their online advertisements or websites in the various digital platforms, marketers can profile consumers and their consumption patterns, and come up with the right marketing mix to reach out to their target audience. Online media also serves as platform for marketer to engage and connect with their consumers and marketers.  Another benefit is that digital advertisements can be launched quickly compared to traditional advertisement which take time to design, print and circulate.



There is inter-link relationship between marketers, medias and consumers.  Any abuse to the relationship will have drawbacks. There are many instances of companies embarking on mass advertising campaign hitting everyone whom they have contact details. As a result, consumers are flooded with information that they either do not need nor interested in. A recent case in mind in the sms fiasco in Singapore. Consumers are flooded with information vie sms on properties, spas, etc.  Consumers certainly are not happy and this prompt the authority to step in and came up with the Do-not-call Register. Some online medias (eg Youtube) are either difficult to control or uncontrollable. Any comment form individuals, be it true or false, negative or positive, can viral quickly out of control and marketers scrambling to do damage control.